TERMS OF USE

The Terms of Use of the Rebean Platform (hereinafter referred to as the “Agreement”) include the terms and conditions applicable when Customer uses the products and services on the Rebean Platform (hereinafter referred to as “Rebean”), which is owned and/ or operated and/ or managed by Inipod Company Limited (hereinafter referred to as “Inipod”, “we”).

To use any products or services on the Rebean Platform, Customer must agree to all the terms and conditions of this Agreement. If Customer does not agree to be bound by this Agreement, please do not access or use the Rebean Platform.

To the extent permitted by law, we reserve the right to restrict, suspend, or terminate the provision of products and services to the Customer due to insufficient information or data required to provide such products and services. By accessing and using the Rebean Platform, Customer acknowledges and agrees to be bound by the terms of use set forth in this Agreement.

ARTICLE 1. DEFINITIONS

1.1 The Rebean Platform Service (hereinafter referred to as the “Service”) is a type of service that grants the Customer the right to use the Platform for a specified period, typically measured in months or years, depending on the agreement between Inipod and Customer. Additionally, during the use of the Platform Service, Customer will receive regular and continuous updates of the following features:

- Maintenance, bug fixes, and feature development;

- Security upgrades to ensure data and information safety for the Customer;

- Product and service enhancements to improve feature speed and efficiency;

- Data management support for the Customer during usage.

1.2 Customer refers to any individual or organization that registers to use the Rebean Platform Service and agrees to the terms of this Agreement, regardless of whether they have actually activated the Rebean Platform.

1.3 System Administrator Account is a legally authorized account that grants access to the Platform and holds the highest authority to fully utilize the features of Rebean in accordance with the terms of the Contract signed between the parties and/ or this Agreement, including the ability to grant or restrict access rights to other accounts.

1.4 Service Activation refers to the point in time when Inipod hands over the System Administrator Account to the Customer, enabling the Customer to access and use the Rebean Platform Service in accordance with the terms of the executed Contract and/ or this Agreement.

1.5 Service Duration is the period starting from the Service Activation date until the termination date as stipulated in this Agreement and/ or the previously executed Contract between the parties.

1.6. Service Fee refers to the amount payable by the Customer to Inipod for the use and maintenance of the Service for a specified period, typically calculated on a monthly or yearly basis, as agreed upon between Inipod and Customer and specified in the executed Contract.

1.7 Systemcomprises servers located at Inipod’s data center, where the system platform and Rebean Platform are installed.

1.8 Business Days refer to any day other than Saturdays, Sundays, or public holidays in Vietnam as prescribed by Vietnamese law.

ARTICLE 2. SERVICE AND SERVICE ACTIVATION

2.1 Platform Service

a) Inipod is responsible for providing the Customer with the right to use the Rebean Platform through a periodic paid subscription, ensuring compliance with the terms of the executed Contract and this Agreement.

b) Customer shall obtain the right to use the Rebean Platform upon full payment of the Service Fee as stipulated in the executed Contract between the parties.

2.2 Platform Service Activation

a) The Service is considered activated when Inipod hands over the System Administrator Account to the Customer and/ or the Customer’s users.

b) After receiving the System Administrator Account, the Customer and/ or the Customer’s users must log into the Platform using the System Administrator Account and shall bear full responsibility for securing the Account.

2.3 Platform Service Access Account

a) The handover and authentication of the System Administrator Account shall be conducted via the Customer’s designated user email.

b) Customer is responsible for providing complete and accurate user information for the Service.

c) Customer and Customer's users are responsible for maintaining the confidentiality of their accounts and passwords when accessing the Service. Customer shall be solely responsible for any damages resulting from the unintentional or intentional disclosure of accounts and passwords by the Customer's personnel, leading to the loss, leakage, or destruction of information that causes harm to the related party.

ARTICLE 3. PAYMENT TERMS

3.1 Service Fee is determined according to the agreement in the executed Contract between Customer and Inipod and may be adjusted based on the scope of use, number of users, or other conditions agreed upon by both parties from time to time.

3.2 Customer is responsible for making payments to Inipod via bank transfer within seven (07) Calendar Days upon receiving the payment request, including Saturdays and Sundays.

3.3 Inipod shall not be liable to refund any Service Fee paid by Customer under any circumstances, except where Inipod deems the refund request reasonable.

3.4 Inipod shall issue a Value-Added Tax (VAT) Invoice in accordance with the prevailing laws of Vietnam upon the Customer’s request. Customer shall be responsible for providing accurate information for VAT invoice issuance and for paying any applicable VAT arising in this case (if any).

ARTICLE 4. RIGHTS AND OBLIGATIONS OF INIPOD

4.1 Rights of Inipod

a) To receive full and timely payment from the Customer for costs related to the provision of the Rebean Platform Service as per the executed Contract and this Agreement.

b) To request the Customer to provide necessary information for the provision and implementation of the Platform and Platform Service.

c) To bear no responsibility for errors caused by the incompatibility of the Customer’s software systems or tools with the Platform.

d) To bear no responsibility for backing up or storing the Customer’s information and data on the Platform once the Platform usage period has expired.

e) To have the right to delete the Customer’s data and information from the Rebean Platform when Customer ceases to use the Platform.

f) To apply penalties in accordance with the executed Contract and this Agreement and/ or based on Inipod’s policies from time to time.

4.2 Obligations of Inipod

a) To ensure the provision of the Platform with all features as agreed upon with the Customer.

b) To provide support in resolving inquiries, offering technical assistance, and troubleshooting issues related to the Rebean Platform upon the Customer’s request. Inipod shall maintain a communication channel for receiving information and requests from Customer during the Platform service period.

c) To keep confidential all information related to the Customer and use such information solely for purposes related to providing, supporting, and troubleshooting the Platform, except as otherwise agreed upon or required by law.

d) To provide information, documents, and data extracts related to the Customer and the services they use upon a legitimate request from a competent state authority.

ARTICLE 5. RIGHTS AND OBLIGATIONS OF CUSTOMER

5.1 Rights of Customer

a) To request Inipod to grant access and usage rights to the Platform as per the mutually agreed terms.

b) To receive support from Inipod in resolving inquiries, obtaining technical assistance, and troubleshooting issues related to the Platform during usage.

c) To use the Platform Service to serve their needs and retain full rights over the data they enter into the system during the service usage period as agreed upon by the parties.

5.2 Obligations of Customer

a) To make full and timely payment for costs related to the provision of the Rebean Platform Service as per the executed Contract and this Agreement.

b) Customer shall not use the Rebean Platform Service, including but not limited to updating data, sending emails, or transmitting data, for the following purposes:

- Causing harm, nuisance to others, or leading to damage to people and property;

- Involving the publication of fraudulent, defamatory, or harassing information or materials;

- Violating privacy rights or engaging in racial, religious, gender-based, or disability- based discrimination;

- Infringing upon intellectual property rights or other ownership rights;

- Obstructing or damaging the Rebean Platform;

- Supporting Vietnamese or international terrorist organizations;

- Violating legal regulations.

c) To be responsible for receiving and using the Platform in accordance with Inipod’s instructions.

d) To comply with legal requirements when providing information to competent authorities upon request.

e) To maintain the confidentiality of the Account information and all data and documents related to the Rebean Platform provided by Inipod under the executed Contract and this Agreement.

ARTICLE 6. TERMINATION OF SERVICE

6.1 Termination of access and use of the Rebean Platform Service provided to the Customer shall occur in the following cases:

a) The parties mutually agree to terminate;

b) Customer's registered service period expires without renewal;

c) Customer violates the terms of this Agreement and/ or the Contract executed between the parties and/ or violates legal regulations during the use of the Platform;

d) Customer has the right to request termination of the Service if the Rebean Platform provided by Inipod fails to ensure security or if Customer's data is unlawfully accessed by other organizations or individuals;

e) Upon request from a competent state authority.

f) In the event that a force majeure situation continues for more than 30 days.

6.2 In all cases of service termination, except for those related to security, any payments made in advance by the Customer to Inipod shall not be refunded.

ARTICLE 7. LIMITATION OF LIABILITY AND SERVICE EXECUTION

7.1 Inipod does not guarantee, declare, or assure that the Customer’s use of the Rebean Platform will be uninterrupted or error-free, that the Rebean Platform will meet the Customer’s requirements, that all errors on the Rebean Platform and/or related documentation will be corrected, or that the overall system supporting the operation of the Rebean Platform (including but not limited to the internet, other transmission networks, internal networks, and the Customer’s devices) will be free of viruses or other harmful components.

7.2 Inipod does not make any commitments, whether explicit or implied, regarding conditions such as satisfactory quality, suitability for a specific purpose, or non- infringement of third-party rights. The Customer is solely responsible for determining whether the Rebean Platform or any information generated by the Rebean Platform is accurate and sufficient for their intended use. In the event that, for any reason, information generated by the Rebean Platform leads to the Customer being subject to administrative or criminal penalties, Customer shall bear full responsibility for their violations.

7.3 Under no circumstances shall Inipod be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to damages

resulting from lost revenue, lost profits, lost business opportunities, business interruption, or data loss arising from:

a) The use or inability to use the Rebean Platform;

b) Any modifications made to the Rebean Platform;

c) Unauthorized access to or alteration of data;

d) Deletion, corruption, or failure to store data on or through the Rebean Platform;

e) Statements or actions of any third party regarding the Rebean Platform.

7.4 Inipod shall be exempt from fulfilling its obligations under this Agreement in cases of force majeure events specified in this Agreement, for the duration that such force majeure events prevent Inipod from performing its obligations.

ARTICLE 8. FORCE MAJEURE

8.1 A force majeure event is an event that occurs objectively and is beyond the control of the parties, including but not limited to: earthquakes, storms, floods, inundations, tornadoes, tsunamis, landslides, fires, epidemics, wars or the threat of war, and other unforeseen natural disasters; interruptions in access to the Rebean Platform due to interference by an Internet Service Provider (ISP), policy changes, or prohibitions imposed by decisions of competent authorities.

8.2 Notification of force majeure events

a) If either party is unable to perform part or all of its responsibilities or duties due to a force majeure event, the affected party must notify the other party in writing within five (05) days after the occurrence of the event, providing detailed information regarding the force majeure event.

b) The affected party shall be exempted from performing its obligations during the period in which the force majeure event prevents the fulfillment of its duties.

8.3 Responsibilities of the parties in case of force majeure events

a) A party's failure to fulfill its obligations due to a force majeure event shall not constitute a basis for the other party to terminate the Contract/ Agreement, except where otherwise provided by Vietnamese law. In the event of a force majeure event, the performance period of the Contract/ Agreement shall be extended by a duration equivalent to the time during which the force majeure event persists.

b) Other situations and circumstances affecting the execution of this Agreement shall not be considered force majeure unless both parties discuss and mutually agree in writing to recognize such situations and circumstances as force majeure.

c) If a party terminates the Contract/ Agreement due to a force majeure event, such termination shall not exempt that party from obligations that arose before the occurrence of the force majeure event.

ARTICLE 9. RESPONSIBILITY FOR HANDLING SECURITY INCIDENTS

9.1 Security incidents include but are not limited to the following cases:

a) Loss or alteration of data on the Platform without a known cause;

b) Interruption preventing access to the product/ service;

c) Suspected hacking or cyberattacks.

9.2 If Customer detects any security incidents specified in Clause 9.1 of this Article, Customer must immediately notify Inipod by any means using the contact details provided in Article 12 of this Agreement. Customer must also ensure that a responsible representative of Inipod confirms receipt of the information.

9.3 In the event of a security incident related to the services provided by Inipod to the Customer, Inipod shall be responsible for conducting an investigation to address the issue. During the investigation and resolution process, Customer must cooperate if requested by Inipod.

ARTICLE 10. INTELLECTUAL PROPERTY DECLARATION

The Rebean Platform is developed and owned by Inipod Company Limited. Except for the content uploaded by the Customer to the Platform, all intellectual property rights related to the Platform, including but not limited to source code, images, data, information, and content contained within the Platform, as well as any modifications, additions, updates, and related instructional materials (if any), shall be the exclusive property of Inipod. No individual or organization is permitted to copy, reproduce, distribute, or otherwise infringe upon the rights of the owner without the prior written consent and authorization of Inipod.

ARTICLE 11. INFORMATION SECURITY

11.1 Inipod is responsible for implementing and maintaining technical measures to ensure the confidentiality and integrity of Customer data. Inipod commits to:

a) Not modifying Customer data without Customer’s consent, except when necessary for service provision, troubleshooting, or resolving Platform issues;

b) Not disclosing Customer data unless required by law or authorized by Customer;

c) Not altering Customer data except for technical error resolution or upon the Customer's request when using support services.

11.2 Inipod is responsible for maintaining the confidentiality of all Customer data and is not permitted to disclose it to any third party, except for parties involved in fulfilling

the agreements that Inipod and the Customer have previously agreed upon and/or as required by competent state authorities. Inipod shall not be liable for any data loss or confidentiality breaches caused by the Customer, their contractors, employees, or consultants, whether intentional or unintentional.

11.3 Customer is responsible for identifying and authenticating the rights of all users who access the Customer’s data.

11.4 Customer is responsible for maintaining the confidentiality of user account information.

11.5 Customer shall be liable for all activities performed through its user accounts and must immediately notify Inipod of any unauthorized access.

11.6 Inipod shall not bear any responsibility for damages caused by Customer’s users, including unauthorized individuals gaining access to the service due to errors in the Customer’s computer systems, software, or internal network. In the event that the Customer, its employees, partners, or related parties violate confidentiality obligations, leading to unauthorized disclosure of information or causing damage to Inipod or third parties, the violating party shall bear full responsibility and be obligated to compensate for any actual damages incurred (if any) to the affected party in accordance with applicable laws.

11.7 Within the scope of this Agreement, “Confidential Information” includes: data of Inipod and the Customer, proprietary technology of each Party within this Agreement, business processes, and all information related to products, services, designs, and all exchanges between the Parties concerning the Rebean Platform. Confidential Information does not include information that:

a) Is publicly known or widely disseminated through the media;

b) Is known in the industry before disclosure;

c) Becomes public knowledge through no fault of the receiving Party;

d) Is aggregated data that does not contain any personal or specific Customer information.

11.8 Customer and Inipod mutually agree to:

a) Take necessary measures to protect all Confidential Information;

b) Not copy, provide, or transfer any part or the entirety of Confidential Information to any third party without the prior consent of the rightful owner of the Confidential Information;

c) Not use Confidential Information provided by the other Party for any purposes other than executing the Contract signed between the two Parties and this Agreement.

11.9 Customer agrees and consents that Inipod is authorized to collect, transfer, process, and store the Customer’s data and any personal data the Customer possesses to fulfill the terms of the Contract executed between the Parties and this Agreement. Customer also ensures that the information registered with Inipod for Platform access is accurate.

ARTICLE 12. CONTACT INFORMATION

If Customer has any questions or concerns regarding this Terms of Use, please contact us using the information below:

• Company Name: Inipod Company Limited

• Address: 209 Hoang Van Thu, Phu Nhuan Ward, Ho Chi Minh City, Vietnam

• Phone: 028 6686 3717

• Email: [email protected]

ARTICLE 13. GENERAL PROVISIONS

13.1 By accessing and using the Rebean Platform, Customer acknowledges and agrees to be bound by the terms and conditions of this Agreement. The Parties commit to fully complying with the provisions of this Agreement. In the event of any arising issues during its implementation, both Parties shall promptly notify each other to find a resolution.

13.2 Inipod has the right to amend, update, or adjust the terms of this Agreement from time to time, ensuring that such modifications comply with legal regulations. Any amendments, updates, or adjustments will be announced or notified publicly through the following means: publication or notification on the Rebean Platform and/ or publication, notification in writing, via email, or by any other means deemed appropriate by Inipod. Continued use of the Platform after such modifications constitute the Customer’s acceptance of these changes.

13.3 Any disputes or disagreements arising between the Parties shall be resolved in the spirit of cooperation and negotiation. If the Parties fail to reach an agreement through negotiation, the dispute shall be settled according to legal proceedings at the competent People's Court. The court's judgment shall be final and binding on both Parties.

13.4 This Agreement is effective and applicable from 01st January 2026 until further notice from Inipod./.